As the Operations Trainer you will be accountable for overseeing the day-to-day operational activities of our main food processing facility; focusing on productivity, performance, costs, efficiencies, KPI’s, training and continuous improvement. You will support the Operations Leader and Site Leader of the Facility.  Operations Trainer will be highly utilized to commission new equipment, build & train new/existing production teams, enhance team member engagement and support leaders that need attention as required. 

Primary Responsibilities 
 

• Plan, direct and manage multi shift operations, 

• Maintain & update the documentation regarding all training as required, 

• Review/set various department schedules, plans, products and manpower requirements to ensure business objectives are met, 

• Champion HPM Initiative as a compliance/coach and take the lead for the plant from IE consultants as handover of project, 

• Develop and implement opportunities for process improvements and cost savings around training, HPM and other key processes of operations, 

• Create & develop training manual, OPL and SOPs and update “what good looks like” as required, 

• Master trainer representee of site for any major update in terms of either software or hardware change (Apollo, HPM, etc.) 

• Backup for Ops. Leader & shift leader in case of vacation or absenteeism, 

• Support Ops. Leader in sitting down for performance reviews and follow up regarding performance for key roles & above, 

• Ensure that a safe working environment is always maintained by enforcing Company/Industry standards, 

• Support, mentor and train the front-line Key roles & Team Leaders for all sorts of training, 

• Provide commitment to implement and maintain an effective BRC System and support its ongoing improvement.  

• Demonstrate that he/she is committed to the implementation of the requirements of CFIA, FDA and global standard for food safety and to processes which facilitate continual improvement of food safety and quality management. 

Required Experience 

• Minimum 6 years’ leadership experience in Manufacturing, managing direct reports with staff, 

• Post-secondary education in Operations Management, Supply Chain or Business preferred, 

• Food, Beverage or Consumer Packaging Goods experience highly preferred, 

• Solid knowledge of Operations & Supply chain (planning, purchasing, production, distribution) required, 

• Hands-on leader with the ability to thrive in fast paced environment, 

• Strong decision maker and problem solver with excellent project management skills, 

• Ability to effectively coach, mentor and develop others, 

• Results oriented and strategic leader with excellent planning and organizational skills,  

• Effective verbal and written communication skills,  

• Working knowledge of GMP’s, HACCP. ISO, GFSI & O.H.S.A  

Core Competencies 

• Customer and Product Centricity - Responds to the needs of both internal and external customers in a timely and courteous manner, showing a sense of urgency; always keeping our products front and centre. 

• Flexibility, Agility, Adaptability - Adapts to changes; changes strategy in response to new information; responds appropriately and quickly without having all parameters defined; demonstrates tolerance for speed and uncertainty. 

• Teamwork and Collaboration - Uses appropriate interpersonal styles and methods of communication to gain agreement or acceptance of a plan or activity. Is effective in building constructive relationships; uses tact; interacts with others in an open, friendly manner, encourages collaboration. 

• Passion for Excellence – Always looks for ways to improve effectiveness or efficiency, making recommendation to increase productivity in quality of work; develops innovative solutions, challenges the status quo. To be the best, never compromising.  

• Drives Execution - Takes risks, learn from their mistakes, builds trust and is a role model to others. Has a “hands-on” style; is aggressive in achieving desired results. 

Leadership Competencies 

Energizes and Mobilizes Team Members 

• Team Member Selection – Takes ownership for selecting the right talent for the right role. 

• Team Member Development – Continually develops and upgrades team members; coaching and sharing knowledge and experience, uses appropriate style and methods in enabling team to be successful. 

• Team Member Engagement – Creates an environment where people enjoy working hard towards achieving mission, including creating an environment of fun and celebration while delivering results.  

Creates Winning Relationships 

• Performance and Development Feedback – Communicates clear performance expectations, providing feedback in a straightforward and timely manner. 

• Empowerment – Delegates effectively, providing support and opportunities for growth through empowering others. 

• Change Management – Communicates change positively and seeks to enable change. Generates excitement to inspire others. Always communicating in an open manner.  

• Consensus Building – Is effective at consensus building, always doing what is right for the business. Adheres to our mindset of no politics. 

Disclaimer: The above describes the general responsibilities, required knowledge and skills.  Please keep in mind that other duties may be added, or this description may be amended at any time.